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The Cemetery and Funeral Bureau is here to help Californians be careful consumers and to protect them from unscrupulous and unqualified individuals.

The Cemetery and Funeral Bureau licenses, regulates, and investigates complaints against California funeral establishments, funeral directors, embalmers, apprentice embalmers, cemetery brokers, salespersons and managers, cremated remains disposers, crematories and crematory managers, and approximately 200 fraternal and private cemeteries in California. The Bureau does not have jurisdiction over religious cemeteries, public district cemeteries, Native American burial grounds, or cemeteries, crematories, or funeral establishments located outside of California.

Filing a complaint using the online complaint form:

1. Fill out the form as completely as possible. Include as much specific information as you can to identify the business or person you are filing the complaint against (such as the license number of the funeral establishment, crematory or cemetery and the location of the business)
2. Please include the name of the decedent (if applicable) in the section describing your complaint
3. Once your complaint is received, allow up to 14 days for a response
4. Should you want to inquire regarding the status of your complaint, business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific time.